JOURNAL

Q: How can I earn points?

You can collect points by: Shopping on the Artknit Studios website and in our stores in Milan, Rome, Paris, and Biella. You earn 1 point for every €1 you spend, with point multipliers that increase depending on your tier level. Completing engagement actions (such as subscribing to our newsletter, leaving reviews, following us on social media, and more). When you join the Artknit Club, you’ll earn 50 welcome points.These points will be added to your account after you complete your first purchase following registration.

Q: What can I do with my points?

Points allow you to: Redeem exclusive rewards Move up to higher membership tiers Access special experiences (coming in the next program phase) You can redeem your points for rewards as follows: 300 points (€15 reward) — minimum spend €100 600 points (€30 reward) — minimum spend €150 1,000 points (€50 reward) — minimum spend €200 2,000 points (€100 reward) — minimum spend €300

Q: How does the Referral Program work?

Refer a friend and share the Artknit experience: Your friend receives €15 off their first purchase when they spend at least €150. You receive €15 (in points) for each eligible referral as a thank-you for sharing Artknit with them.

JOURNAL

ACADEMY

Crafting a more sustainable knitwear from an environmental, economic, and social perspective

At Artknit Studios, we are committed to bringing positive change by creating more sustainable knitwear through timeless design, selecting quality natural yarns from certified spinning mills, and co...

ACADEMY

Everything you need to know about our Chunky Wool

Our most voluminous, soft and warm yarn. The fibers in our Chunky Wool are sourced from Merino sheep, measure 18.5 microns thick and undergo the carding process, giving the material a fuzzy, soft t...

ACADEMY

Everything you need to know about our Ultrasoft Wool

An extremely lightweight material that resembles cashmere to the touch. With 17.5 microns of thickness, it is our softest and thinnest wool fiber.

ACADEMY

Everything you need to know about our Merino Wool

Our most beloved and versatile wool, ideal for everyday use. The fibers of this Merino wool measure 19.5 microns thick and undergo the combing process, giving the material a silky texture.

LIFESTYLE

Circular cooking: a recipe from Chef Michele Lazzarini

Michele Lazzarini, Chef of Contrada Bricconi showed us how circularity is an essential part of his food philosophy. He did so with a recipe, born from the idea of reusing fish scraps in the kitchen.

LIFESTYLE

Nice to Meet You, Michele Lazzarini

We met Michele Lazzarini, the chef who is breathing new life into a small rural hamlet hidden in the mountains of Bergamo, Italy.

ACADEMY

Everything you need to know about our Linen

Linen is an ancient fiber that has been used for thousands of years, but it's still loved today thanks to its benefit for the skin and for the planet.

LIFESTYLE

Carefree days in Florence with Clio Bargellini

Clio took us to Florence for a refreshing break. It is early morning, Spring is still shy in Milan and we head off to Florence. You can find hidden beauty in every corner.

ACADEMY

How to store your warm knitwear during summer

An easy step-to-step guide on what to do to ensure you’re saying “see you later” instead of “goodbye” to your favorite cozy knitwear pieces.

LIFESTYLE

A peaceful walking tour of Sarzana with Lorenzo Bises

Lorenzo took us to Sarzana, a small town in Northern Italy. We got lost in the little alleys of this gem with him.

ACADEMY

The Knitwear Care Guide

To make your knits last forever, you just need to follow a few simple steps with the help of some delicate care products.

CITY GUIDE

Our Insider's tips for a weekend in Milan

Milan has great stories to tell and great beauty to admire. It’s just a matter of knowing where to go. Here are our favorite places to spend some time during a relaxing weekend and our suggested ma...

LIFESTYLE

The last days of summer

The tale of our last days of summer before going back to the city. From thousands of years of history to beautiful landscapes, Northern France looks like something out of a movie.

LIFESTYLE

A regenerative getaway in the heart of Tuscany

The greatest delight of the season is the chance to slow down and cherish the simple moments, and we believe in doing the same with our pieces. Here’s a selection of silhouettes that will make you ...

LIFESTYLE

A love story between linen & cotton

Every now and then, we like to dip into your stories to know you better. This time, we met with Giacomo and Beatrice, Artknit lovers from day one. After a year in Paris, they decided to return to t...

FAQ

What is Artknit Club?

Artknit Club is our new Loyalty & Referral Program — a way to thank and engage our community.It celebrates those who share our values of craftsmanship, transparency, and timeless design

How can I join?

Membership is free and open to everyone.You can sign up or log in directly here and enter your name, email, and password

How does it work?

Members receive reward points for each purchase or engagement with the brand, which can then be redeemed towards the cost of future purchases. Each action brings you closer to exclusive benefits and experiences. You can view the full list of perks on our rewards page here

What are the membership levels or Tiers?

The program is structured across three tiers:

Bronze
Silver
Gold

Each tier unlocks increasing benefits. Your tier is automatically determined by your total spend over the past 12 months.

If you move directly from the Bronze tier to the Gold tier, you will receive only the points for entering the Gold tier, and you will skip the points for entering the Silver tier.

I’m already a customer — do I need to register again?

If you’ve shopped with us before, you’re already part of Artknit Club. You’ll be automatically placed in the tier that reflects your purchase history over the past 12 months.

Please note that orders placed before the program launch do not generate points.

How can I earn points?

You can collect points by:

Shopping on the Artknit Studios website and in our stores in Milan, Rome, Paris, and Biella. You earn 1 point for every €1 you spend, with point multipliers that increase depending on your tier level.
Completing engagement actions (such as subscribing to our newsletter, leaving reviews, following us on social media, and more).
When you join the Artknit Club, you’ll earn 50 welcome points.These points will be added to your account after you complete your first purchase following registration.

When will I receive my birthday points?

If your birthday falls within 30 days from the date you added your birthday information, your reward will be granted in delay, up to 30 days.

What can I do with my points?

Points allow you to:

Redeem exclusive rewards
Move up to higher membership tiers
Access special experiences (coming in the next program phase)

You can redeem your points for rewards as follows:

300 points (€15 reward) — minimum spend €100
600 points (€30 reward) — minimum spend €150
1,000 points (€50 reward) — minimum spend €200
2,000 points (€100 reward) — minimum spend €300

How does the Referral Program work?

Refer a friend and share the Artknit experience:

Your friend receives €15 off their first purchase when they spend at least €150.
You receive €15 (in points) for each eligible referral as a thank-you for sharing Artknit with them.

Is the Loyalty Program valid both online and in-store?

Yes, our Loyalty Program is available both online and in-store.

Can Loyalty rewards be combined with other discounts or items from the Imperfect or Archive Selection?

No, Loyalty rewards cannot be combined with other coupons or applied to items from the Imperfect Selection and Archive Selection, as these are already offered at a reduced price.

Do my points have an expiration date?

Yes, points are valid for 24 months from the date they are earned.

WORLDWIDE SHIPPING AND EASY RETURNS

Shipping is free within the EU for orders over €250. Size exchanges are free in the EU, and returns are quick and easy, with our customer service ready to assist you.

ORDER ONLINE AND PICK UP YOUR ORDER

Choose between in-store pickup or InPost 24/7 Locker & Pickup Points at checkout, and collect your order whenever and wherever it suits you best with no shipping costs for in-store pickup.

PAY A LITTLE AT A TIME

You can pay directly from our website in three monthly installments without interest, by selecting Scalapay at checkout and creating an account in just two minutes.

DIGITAL PRODUCT PASSPORT

You can always know who crafted your piece and where the raw material came from by going through its journey on every product page.

THE REPAIR PROGRAM

The Repair Program aims to make your Artknit’s pieces look as good as new, in order to reduce waste and extend your knits’ lifecycle.

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